Privacy Policy

Welcome to Ghanshyam Group of Institution – College App

Thank you for using the Ghanshyam Group of Institution – College App ("the App"). This Privacy Policy explains how we collect, use, share, and protect your personal information. By using the App, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

• Name, email address, phone number, and address.
• Student ID, enrollment details, and academic records.
• Attendance, examination, and result information.
• User-generated content such as messages and feedback.

1.2 Non-Personal Information

We may also collect non-personal information such as:

• Device type, operating system, and unique identifiers.
• IP address, login time, and usage logs.
• App performance and analytics data.

2. Use of Information

2.1 Personal Information

Your personal information may be used to:

• Provide academic services and student support.
• Manage admissions, attendance, and records.
• Send notifications, announcements, and updates.
• Improve user experience.
• Respond to queries and support requests.

2.2 Non-Personal Information

Non-personal information is used for analysis, research, and improving app performance and security.

3. Online Fee Payment Policy

3.1 Payment Processing

The App provides an online fee payment facility through secure third-party payment gateways. We do not store your debit/credit card, UPI, or banking details.

3.2 Payment Information

During online transactions, the following may be collected:

• Transaction ID and payment status.
• Date, time, and amount of payment.
• Payment mode used.

This information is used only for verification, record-keeping, and dispute resolution.

3.3 Refunds and Failures

In case of failed transactions or excess payments, refunds will be processed according to the institution’s refund policy and payment gateway terms.

3.4 Security

All online payments are processed using encrypted and secure channels. We are not responsible for unauthorized access caused by third-party platforms.

4. Data Sharing and Disclosure

4.1 Service Providers

We may share data with trusted service providers for hosting, analytics, payment processing, and communication services.

4.2 Legal Compliance

We may disclose information if required by law or government authorities.

4.3 Institutional Use

Information may be shared internally with authorized staff for academic and administrative purposes only.

5. Data Security

We use appropriate technical and administrative measures to protect your data. However, no online system is 100% secure, and absolute security cannot be guaranteed.

6. Your Rights and Choices

6.1 Access and Correction

You may request access to or correction of your personal information.

6.2 Communication Preferences

You may opt-out of promotional messages by contacting us.

6.3 Do Not Track

The App does not respond to browser "Do Not Track" settings.

7. Contact Us

If you have questions or concerns, please contact:

Ghanshyam Group of Institution

Address: Baudai Phoolpur, Prayagraj - 211002, Uttar Pradesh, India

Email: ghanshyamurvashi@gmail.com

Phone: 8924057222, 9621925222